Our Story

Caring for Your Home, Inside and Out

Propfix is a trusted name in home maintenance and refurbishment for homeowners across North West London and the Home Counties – and we’re growing across the UK. Propfix was born from 18 years running an award-winning estate agency – with over 9,000 property jobs managed and 28 national awards won along the way – so your home is always in expert, reliable hands.

We were founded to solve a problem every homeowner knows too well: how hard it is to find reliable, qualified tradespeople you can trust in your home. Too often, unreliable contractors and poor workmanship turn a simple job into a stressful headache. We set out to build something better – one dependable team that homeowners can call for any job, big or small.

With over 9,000 jobs managed across 18 years in property, there’s very little we haven’t seen – which means it gets done right, first time. From a leaking tap to a full home refurbishment, we cover the whole range of maintenance, repairs and improvements, all handled by one team you can rely on.

Our locations

Based in North West London and covering the Home Counties – and growing across the UK – you’ll always get the same trusted, five-star Propfix service, delivered by a team that treats your home with the same care and attention as their own, every single time.

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The Propfix Difference:

Why Choose Us?

We know you have options when it comes to maintaining and improving your home. So what makes Propfix different? It comes down to our commitment to your experience and your results. Here’s what you can expect when we look after your property:

End-to-End Project Delivery

We manage every job from start to finish. Whether it’s a quick repair, ongoing maintenance or a full home improvement, we handle it all. One trusted team coordinates every detail, keeps you informed, and takes away the hassle of chasing multiple tradespeople.

High-Quality Craftsmanship

We take pride in our craftsmanship. Our builders, carpenters, electricians and plumbers are highly skilled and passionate about their trades. Every detail of your project is finished to the highest standard, using quality materials and modern techniques. The result? Beautiful, long-lasting workmanship that adds value to your property and stands the test of time.

Experienced Team & Trusted Partners

Propfix brings together a seasoned in-house team with years of home maintenance, repair and renovation experience. Every tradesperson is fully vetted, qualified and insured, and for specialist jobs we call on a network of trusted, hand-picked partners. It all means you get one dependable team looking after your home – coordinated end to end by Propfix, so you never have to chase anyone.

On Time, On Budget – Every Time

We respect your time and your budget. Strong project control is at the heart of how we work. Our promise is to deliver on schedule and within the agreed budget, without surprises. If we say we’ll do something, we do it – it’s as simple as that. Your project will be completed on time, on budget, and to the agreed standard, giving you peace of mind throughout the process.

Modern & Smart Building Practices

Propfix stays at the forefront of the construction industry by using modern building methods and innovative practices. We incorporate energy-efficient solutions, sustainable materials, smart home integrations, and the latest project management tools. These advancements enhance quality and efficiency, ensuring a smoother build process.

Trusted by Homeowners

For over 18 years – first through our estate agency, and now through Propfix – homeowners have trusted our team to look after what matters most: their home. From a quick repair to a full refurbishment, we do what we say we’ll do, on time and done right first time. That trust, backed by 28 national awards from our estate agency years, is why families come back to us again and again for projects big and small.

Design-Led, Detail-Driven

We take a design-led approach to building, meaning we always keep the desired look, feel, and function of your space front and centre. If you already have architects or designers, we work with them closely. From the grand concept down to the tiniest detail, we are meticulous. It’s often the little details – the perfect trim, the seamless finish, – that elevate a project from good to truly exceptional.

Fully Accredited & Compliant

With Propfix, you’re in safe, qualified hands. We’re fully accredited, compliant with building regulations, and proud members of the Federation of Master Builders and an approved TrustMark contractor. Our team includes Gas Safe registered engineers and certified electricians.We hold accreditations like UKASL certification, meeting rigorous quality and safety benchmarks. We do things the right way, with credentials to prove it.

Our Promise: Your Project, Our Priority

At Propfix, your goals drive everything we do. When you work with us, we make your project our project – and your satisfaction is our top priority. We understand that investing in a building project, be it your family home or a development property, is a big decision. That’s why we treat every build with the care and attention as if it were our own, keeping you informed and involved from day one.

Expect clear communication, honest advice, and a friendly, professional team who show up on time and respect your home and schedule. We’re not just building structures; we’re building relationships. Many of our clients return to us for future projects or refer us to friends and colleagues – a trust we value deeply and strive to earn every single day.

And while our focus is on major projects that transform spaces, we haven’t forgotten our roots. We still offer ongoing property maintenance and smaller works as part of our broader service, giving our clients a reliable place to turn for all their property needs. It’s all part of being the comprehensive, caring partner we set out to be.

Meet the Team

At Propfix, we believe that our success is measured by your happiness. Our dedicated team is committed to removing the worry from construction and renovation, allowing you to enjoy the creative and exciting parts of bringing your vision to life. Get to know the talented individuals who make it all happen at Propfix.

Peter Lawrence
Founder

Building a Better Future, Together

At the end of the day, our success is measured by your happiness. When you walk into your finished space and feel that it’s everything you dreamed of (or even better), that’s when we know we’ve done our job right. Propfix is here to remove the worry from construction and renovation, so you can enjoy the creative and exciting parts of bringing your vision to life.

Whether you’re planning a high-end contemporary extension, a full heritage home makeover, or anything in between, Propfix will be your expert guide – helping you navigate every challenge and decision along the way. Your dream project deserves nothing less than the best, and we’re here to deliver it with quality, integrity, and a personal touch.

Hear from our happy customers

People love PhoEnix Falls Café, here’s what they’re saying

“I’ve dealt with John and Peter many times over the years and found the professional approach to be 10/10 what they don’t know about this industry is not worth knowing.”

Tommy Hughes

“They made the whole process easy, I would not hesitate to recommend them”

harry Musson

“I presented a challenging project.. But Matt and the rest of the team managed to pull off this incredible feat and provided exemplar service throughout!”

Will Robins

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Ready to start your own property success story?

We’re here to listen, advise, and make it happen – together with you.

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