Free guide · for tradespeople
How to Get Steady Work with Propfix
The guide for tradespeople: how we work, how we check every trade, and how to join
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You’re good at what you do. What wears you down is everything around it: chasing leads, pricing jobs that never happen, ringing customers about access, and waiting weeks to be paid.
Propfix takes that off your plate. We bring you real, booked jobs from homeowners, landlords and letting agents across Harrow, Ruislip, Uxbridge, Watford and nearby. You do the work. We do everything else.
This guide explains exactly how it works, what we expect, and how to join. If you’re a customer reading this, it shows you the standard every Propfix trade has signed up to.
How Propfix works for trades
- No lead fees, ever. No monthly subscriptions and no paying for leads that go nowhere. You only work on real, booked jobs.
- Paid fast. You’re paid within 7 days of the job being signed off. No chasing customers for money.
- We do the admin. We handle the quotes, bookings, tenant access, customer calls and paperwork.
- You stay your own boss. You’re self-employed. You choose which jobs to take, set your own hours and use your own tools and van.
- Steady, local work. Repairs, maintenance and safety certificates for homeowners, landlords and letting agents close to where you live.
Propfix tip: The trades who get the most work from us are the ones customers rate highly. Turning up on time and leaving the home tidy matters as much as the work itself.
Who we’re looking for
We work with skilled, self-employed trades who take pride in their work and treat people’s homes with respect. The work covers the jobs our customers need most, including:
- Handyman and general repairs
- Plumbing and leaks
- Electrical work and electrical checks (EICRs)
- Boiler servicing and gas safety certificates
- Energy Performance Certificates (EPCs)
- Smoke and carbon monoxide alarm fitting
- Painting and decorating
- End-of-tenancy cleaning
Gas engineers must be on the Gas Safe Register. Electricians must be registered with a recognised scheme such as NICEIC or NAPIT. Every other trade shows proof of their skills.
The six checks every trade passes
Customers trust us with their homes and their tenants. So every trade passes six checks before their first Propfix job.
- ID and right to work. We check photo ID, proof of address and the right to work in the UK.
- Qualifications. Gas Safe registration for gas work. NICEIC, NAPIT or another recognised scheme for electrical work. Proof of skills for every other trade.
- Insurance. Public liability insurance of at least £2 million, checked every year.
- References and past work. We speak to past customers and look at photos of finished jobs before we say yes.
- Background check. Every trade has a basic DBS check before entering a customer’s home.
- Trial jobs. New trades start on smaller jobs. We check the work and the customer’s feedback before giving them more.
Documents to have ready
- Photo ID, such as a passport or driving licence
- Proof of address
- Proof of your right to work in the UK
- Your Gas Safe, NICEIC or NAPIT number, if your trade needs one
- Your public liability insurance certificate (at least £2 million)
- Contact details for references from past customers
- Photos of jobs you’ve finished
- A basic DBS check
Propfix tip: Have everything saved on your phone before you apply. It makes the checks quicker and gets you onto jobs sooner.
How a job works, step by step
- We find the work. A customer asks us for help. We get the details and photos, and agree a clear price with them before anything is booked.
- We offer you the job. You decide whether to take it. You’re self-employed, so the choice is always yours.
- We book it in. We arrange the time with the customer, or with the tenant if it’s a rented home.
- You do the job. Arrive in the booked slot, show your Propfix ID at the door, and do the work to the Propfix standard.
- Take photos. Before and after photos of every job, so the customer can see the work is done right.
- Extra work is agreed first. If you find more that needs doing, it is agreed with the customer before it starts. No surprise costs.
- Sign-off. The job is checked and signed off.
- You get paid. Within 7 days of sign-off. No chasing anyone.
The Propfix standard
Every Propfix trade agrees to these standards on every job. This is exactly what our customers can expect.
On every job
- On time. Arrive in the booked slot, or call ahead if anything changes.
- Easy to recognise. Propfix ID shown at the door.
- Respect for the home. Dust sheets down, shoes covered, and the space left cleaner than you found it.
- No surprise costs. Any extra work is agreed with the customer before it starts.
- Photos of every job. Before and after.
- Kind to tenants. Polite, patient and respectful in someone else’s home.
- Done right. Work backed by our 12-month workmanship guarantee.
These standards sit behind the promises we make to customers: if our work isn’t right within 12 months, we come back and put it right at no cost. If we’re late for a booked slot, the customer gets £50 off. If nobody turns up, the visit is free and we rebook them first. When you meet the standard, you protect those promises, and the customer keeps coming back.
Ratings and the yearly review
It doesn’t stop after the six checks. Every job gets a customer rating, and we review every trade’s documents and ratings every year. That means your insurance, registrations and checks stay up to date, and good work is noticed.
Important: Keep your insurance and registrations current. If they lapse, we can’t send you to a customer’s home until they’re renewed.
How to do well with Propfix
The trades who get the most from Propfix all do the same simple things well. None of them cost you anything.
- Reply to job offers quickly. Customers want a date fast. The sooner you say yes, the sooner the job is booked.
- Be clear about what you can and can’t do. Only take jobs you’re qualified and confident to do well.
- Call ahead if you’re running late. Being on time is one of our promises to customers, so a quick call makes a big difference.
- Explain the job in plain words. Tell the customer what you found, what you did and anything they should keep an eye on.
- Take good photos. Clear before and after photos protect you as well as the customer if there’s ever a question about the work.
- Leave it better than you found it. A tidy finish is what customers remember, and what they mention in their rating.
Do these, and your ratings will look after themselves.
Questions trades ask us
Do I have to pay to join or to get leads?
No. There are no lead fees and no monthly subscriptions, ever. You only work on real, booked jobs.
When do I get paid?
Within 7 days of the job being signed off.
Will I be employed by Propfix?
No. You stay self-employed. You choose which jobs to take, set your own hours and use your own tools and van.
Do I have to deal with customers about access and bookings?
No. We handle the quotes, bookings, tenant access, customer calls and paperwork.
How much insurance do I need?
Public liability insurance of at least £2 million. We check it every year.
Do I need a DBS check?
Yes. Every trade has a basic DBS check before entering a customer’s home.
Where is the work?
Harrow, Ruislip, Uxbridge, Watford and the areas around them.
Ready to join?
It takes about five minutes. Apply on our join as a trade page, and we’ll call you within 2 working days to talk it through.
Questions first? Call 01895 444 999 and a real person will answer.
And if you’re a customer who has read this far: every Propfix trade has passed these checks. Get a free quote and we’ll send the right person.
